The actual communication will be at least 30 mins (max 40 mins). At the agreed time, we will meet online and refine your questions, if needed. After the session there will also be time to debrief and/or time for questions that you have so you walk out with useful information!

We invite you to ask any questions you have before booking because when owners are skeptical, pets may read that energy as distrust towards the communicator and therefore lie or “test” the communicator which will take up time.

For most cases, owners connect with their pet with good intention. In rare cases, owners use the session and answers from pets to their own advantage, which may affect what the animal says, especially if the pet does love both people. Eg. To use in an argument with someone else, to prove a point, etc.

As much as we would like the communication to go through and happen, the animal has a say and freedom in what and how much they want to reveal. Your pet may refused to answer questions and/or give indirect answers or even lie.

All sessions are non-refundable. We may offer a refund if your pet refuses to communicate upfront. Eg. we go into the session and initiate a conversation and your pet refuses and/or rejects straightaway.

However, there will NOT be a refund if your pet refuses to answer certain questions but is willing to have a conversation and/or answer other questions.

When you agree to have a session you are agreeing for us to be sharing some of the experiences on social media (without any sensitive information, of cos)